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To begin initiating a return, within 7 calendar days of delivery(unclude toys), please return your item to our address below and reach out to our customer support team at support@kingwolfs.com to confirm the return.

●Return the new, unopened items to us within 7 calendar days of delivery.When we receive the returned goods, If it is determined that the returned product is intact and does not affect the second sale,we will refund the money according to the original payment method within 3 business days. If it cannot be returned, we will contact you to pay the refund through PayPal or other methods.

Buyers may return the item(s) for a refund if they are not as described or with quality issues within 9 days from the day the item(s) were received.
Toys can be returned due to quality problems, but returns due to improper use will not be accepted.To begin initiating a toys return, within 3 calendar days of delivery.
For all products,below the reasons that require customers to pay return shipping fees
(a)Better price found
(b)Changed mind
(c)Does not fit
(d)No longer needed
(e)Ordered wrong item

For all products,below the reasons that require only refund without return products
(a)Expired item
●Customers must ensure that your contact information is accurate and unblocked, so as not to give you a bad shopping experience.

●Simply contact our support team at support@kingwolfs.com ,if you have any questions regarding your return.

●For any product valued over $10 you should consider using a trackable shipping service or purchasing shipping insurance.

●Any product you return must be in the same condition you received it and in the original packaging. Please keep the email receipt or paper receipt.

●Please be considerate when placing your order to choose the correct size, color, etc. of your product to avoid any returns for exchanges.

●Due to the custom made nature of some of our handmade products we can not accept returns/exchanges or offer refunds for any handmade item.

●Cannot accept returns via rejected or refused packages, abandoned packages, and packages returned outside of the designated return process (Please see above for designated return process).

●To begin initiating a return, within 7 calendar days of delivery, please return your item to our address below and reach out to our customer support team at support@kingwolfs.com to confirm the return.

Return address:

 

 

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