Payment & refund

 

                           Payment and refund policy

 

●You can pay using the following methods
(a)Visa、Mastercard、American Express、Discover、JCB、Dinner Club
(b)Shop Pay、Apple Pay、Google Pay
(c)PayPal

If you do not have the above payment methods, please contact us by support@kingwolfs.com in time.

●Shopping carts that have not been paid for more than 24 hours will be cleared.

●If double payment occurs, please use  support@kingwolfs.com contact us in time.One of our customer support specialists will help as soon as possible.You can also mark the order number that needs to be cancelled in your order, and we will refund the payment within 3 business days.

●We encourage customers to carefully read our Returns Policy and to please make sure all the items are eligible for return to avoid disappointment.

●We only provide store credit for items purchased with a discount or discount code of 25% or more, from our full retail price.

●Due to the custom made nature of some of our handmade products we can not accept returns/exchanges or offer refunds for any handmade item. Refunds or store credit will be issued within 3 business days from the date we receive your return at our return address (listed above).

●Any product you return must be in the same condition you received it and in the original packaging. Please keep the email receipt.

●We provide a refund to your original payment method for all full-priced items.

●Exchanges are provided through store credit for eligible items only.

●We do provide a return label or pay for returns shipping,but for all products,below the reasons that require customers to pay